All Systems Operational

About This Site

The ROGER365.io platform is very tight integrated with Microsoft Azure and Microsoft Teams. If you experience issues and no incidents are reported here, please check the Microsoft Azure Status Page or the Office365 Service Health

General Components Operational
ROGER365.io General Platform Operational
Admin Portal Operational
API's Operational
ROGER365.io Contact Center Operational
Voice Routing Engine Operational
Agent App Operational
Supervisor Operational
Reporting Operational
ROGER365.io Social Messaging Operational
Chatbot Operational
Webchat Operational
WhatsApp for Business Operational
Facebook Operational
Twitter Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 5, 2026

Resolved - This incident has been resolved. Users can sign in to the ROGER365 Contact Center application again, and the platform is working normally.

We apologize for any inconvenience this may have caused. If you still have trouble signing in, please contact your partner or our support team.

Oct 5, 12:02 CEST
Monitoring - The faulty host has been removed from the pool and all services are running normally again. Users can log in to the agent app without issues.

We will keep monitoring the platform closely and post a final update once the incident is resolved.

Oct 5, 09:16 CEST
Identified - At 08:45 we triggered a manual failover to the secondary EU node. This reduced the login issues for users of the agent app while we continued the investigation.

After the failover, our investigation showed that one of the Microsoft hosts was faulty. We removed this host from the pool to restore normal operations.

Oct 5, 09:07 CEST
Investigating - We are investigating reports that some users may be unable to sign in to the ROGER365 Contact Center application. Our team is working to identify the cause and restore normal access as quickly as possible.

We will post an update within 60 minutes, or sooner if we have more information.

Oct 5, 08:44 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.